Semrush Error

Pages Returned 5XX Status Code

The video below describes how and why to resolve this issue.
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In this video, I discuss the SEMrush issue “pages returned 5XX status code,” its impact on SEO, how and when to resolve or ignore it.
- Chris Dawkins, SEO consultant since 2002

Key Points

Below are the most important takeaways from the video above

  • 5xx vs. 4xx Errors: 5xx errors are server-related, while 4xx errors can be fixed on your website.

  • Types of 5xx Errors: Includes “500” (Internal Server Error), “502” (Bad Gateway), “503” (Service Unavailable), “504” (Gateway Timeout), etc.

  • Identifying Errors: Check the error in SEMrush, visit the URLs directly, and verify they are unreachable.

  • Resolution Steps: Contact your web host (e.g., GoDaddy, SiteGround, or Wix) if the error persists; they are responsible for fixing server issues.

  • Importance of Urgency: These errors make your website inaccessible, so reaching out to your host promptly is crucial.


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Summary

This video describes what 5XX status code errors in Semrush mean, why they’re serious, and what you should do to fix them. I explain that 5XX errors are server-related problems caused by your web host—not by your website itself—and that they make your site unavailable to users and search engines. I also outline how to verify the issue and how to contact your hosting provider or platform support to resolve it quickly.
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